Privacy Policy

Effective Date: August 2, 2025

Southern Legacy Pools and Spas ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.

1. Information We Collect

We collect personal information you voluntarily provide to us, including:

• Full Name
• Email Address
• Phone Number
• Property Address
• Details about your pool project
• Any messages or notes you submit

We may also collect non-personal data such as your IP address, browser type, pages visited, and other anonymous analytics through cookies and tracking technologies.

2. How We Use Your Information

We use your information to:

• Respond to inquiries or quote requests
• Schedule consultations or site visits
• Improve our website and user experience
• Send promotional emails (only if you opt in)

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your data with trusted service providers who assist with:

• Customer management (e.g., CRM systems)
• Email marketing or communication
• Subcontractors for your pool project (when necessary)

These third parties are required to maintain your data securely and confidentially.

4. Cookies and Tracking

We use cookies and similar technologies to track site performance, personalize content, and improve your experience. You can disable cookies through your browser settings at any time.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time.

7. Your Rights

For California Residents (CCPA)

If you live in California, you have the right to:

• Know what personal data we collect and how it’s used
• Request a copy of your data
• Request deletion of your personal information
• Opt out of any data sale (we do not sell your data)

To exercise these rights, email us at [email protected] with the subject line "CCPA Request".

For European Union Residents (GDPR)

If you reside in the EU, you are entitled to:

• Access, correct, or delete your personal data
• Object to or restrict data processing
• Request a copy of your data (data portability)
• File a complaint with a supervisory authority

Email us at [email protected] with the subject line "GDPR Request".

8. Children's Privacy

We do not knowingly collect or store data from children under 18. If we discover such data has been collected, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

10. Updates to This Policy

This policy may be updated from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Southern Legacy Pools and Spas
Email: [email protected]